Privacy Policy

PRIVACY POLICY

Last Updated: August 17, 2026

Faith & Moon LLC (“Faith & Moon,” “we,” “our,” or “us”) respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit our website, purchase our products, submit an inquiry, or communicate with us.

This Privacy Policy applies to the Faith & Moon website, online store, contact forms, professional and wholesale inquiry forms, and related online services.

INFORMATION WE COLLECT

Depending on how you interact with Faith & Moon, we may collect information that you provide directly to us, including your name, email address, telephone number, billing address, shipping address, business or organization name, website address, business type or category, professional or wholesale interests, order information, and messages or questions you choose to provide.

When you place an order, payment information may be processed by third-party payment service providers. Faith & Moon does not need to receive or store your complete payment-card number in order to fulfill your purchase.

ORDER AND TRANSACTION INFORMATION

When you purchase Faith & Moon products, we may collect and maintain information relating to the transaction, including products ordered, order date, purchase amount, shipping information, order status, refund or replacement information, and customer-service communications.

We use this information to process and fulfill orders, provide customer service, maintain appropriate business records, and respond to order-related questions.

PROFESSIONAL AND WHOLESALE INFORMATION

If you submit a professional, wholesale, pharmacy, spa, wellness, massage, or retail inquiry, we may collect information such as your name, business or organization name, website, email address, telephone number, business category, type of professional interest, and questions or other information you choose to provide.

We use this information to evaluate and respond to your inquiry, provide requested product or account information, and communicate with you regarding possible professional or retail opportunities.

INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically through cookies, website technologies, hosting services, security tools, analytics tools, and similar technologies.

This information may include your Internet Protocol address, browser type, device type, operating system, pages visited, date and time of visits, referring website or source, general website-interaction information, and cookie or device identifiers.

This information may be used to operate and secure the website, maintain shopping-cart functionality, understand website performance, detect fraud or abuse, and improve the visitor experience.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, operate the shopping cart and checkout, protect against fraud or abuse, measure website performance, understand website use, and support optional analytics or marketing tools.

Where available, you may be presented with cookie or tracking controls that allow you to accept or decline optional tracking.

You may also be able to manage cookies through your browser settings. Blocking certain essential cookies may affect the functionality of the website or online store.

WEBSITE SECURITY AND RECAPTCHA

Faith & Moon may use automated security technologies, including reCAPTCHA, to help protect website forms and online services from spam, fraud, abuse, and automated activity.

These technologies may process device, browser, interaction, and other technical information necessary to provide security and fraud-prevention services.

HOW WE USE PERSONAL INFORMATION

Faith & Moon may use personal information to operate our website and online store, process and fulfill purchases, communicate about orders, provide customer support, respond to questions and inquiries, evaluate professional and wholesale requests, maintain customer and business records, prevent fraud or security incidents, improve our website and products, send information you have requested, provide marketing communications when permitted, comply with legal and accounting obligations, and protect the rights and security of Faith & Moon, our customers, and others.

HOW WE MAY SHARE INFORMATION

Faith & Moon may share information with service providers that help us operate our business.

These providers may include companies involved in website hosting, ecommerce services, payment processing, shipping, customer communications, email services, website security, fraud prevention, analytics, accounting, legal services, and other business functions.

These providers may receive information as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when reasonably necessary to comply with legal obligations, court orders, governmental requests, or law-enforcement requests, or to protect our legal rights or the safety of others.

If Faith & Moon becomes involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction.

SALE OF PERSONAL INFORMATION

Faith & Moon does not sell personal information to third parties for monetary consideration.

You may contact Faith & Moon at [support@faithandmoon.com](support@faithandmoon.com) if you have questions about how your personal information is used or shared or if you wish to submit a privacy-related request.

We may request reasonable information to verify the identity of the person making a request before processing it.

THIRD-PARTY COLLECTION AND ONLINE ACTIVITY

Depending on the technologies enabled on our website and your cookie preferences, third-party service providers may collect technical or usage information when you interact with our website.

Some third-party technologies may be capable of collecting information about online activity over time or across different websites or online services.

Where available, visitors may use website cookie controls, browser settings, or other available privacy controls to limit optional tracking.

MARKETING COMMUNICATIONS

If you choose to receive promotional emails or other marketing communications from Faith & Moon, we may use your contact information for that purpose.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional communications relating to an order, inquiry, or customer-service matter may still be sent when necessary.

ACCESSING, CORRECTING, OR DELETING INFORMATION

You may contact Faith & Moon to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and any information we are required or permitted to retain.

Requests may be submitted to:

[support@faithandmoon.com](support@faithandmoon.com)

We may ask for information reasonably necessary to verify your identity before completing a request.

Residents of certain states or jurisdictions may have additional privacy rights under applicable law.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and transaction records, complying with legal or tax obligations, resolving disputes, and protecting our legal rights.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

DATA SECURITY

Faith & Moon takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, payment system, or method of electronic storage can be guaranteed to be completely secure.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, services, payment providers, shipping providers, social-media platforms, or other external services.

Faith & Moon does not control the privacy practices of independent third parties. When you interact directly with another website or service, its own privacy policy and terms apply.

We encourage you to review the privacy policies of third-party services you choose to use.

CHILDREN’S PRIVACY

The Faith & Moon website and online store are intended for a general adult audience and are not directed to children under 13.

We do not knowingly seek to collect personal information online from children under 13.

If you are a parent or guardian and believe that a child has provided personal information to Faith & Moon, please contact us at:

[support@faithandmoon.com](support@faithandmoon.com)

CHANGES TO THIS PRIVACY POLICY

Faith & Moon may update this Privacy Policy from time to time as our website, business practices, services, technology, or legal requirements change.

When changes are made, the updated Privacy Policy will be posted on this website and the “Last Updated” date above will be revised.

Where required, additional notice regarding material changes may be provided.

CONTACT US

If you have questions about this Privacy Policy, would like to request access to or correction of your information, or wish to submit a privacy-related request, please contact:

Faith & Moon LLC

Las Vegas, Nevada, USA

[support@faithandmoon.com](support@faithandmoon.com)